Move Care social rides follow a clear process, designed to be safe, transparent and dignified for everyone involved. Here's how it works, step by step.
Why only through verified partners
Social rides can't be booked directly by the general public. They're accessible exclusively through our verified partners — NGOs, clinics and institutions. The reason is simple: they know the beneficiaries and can correctly assess who really needs support, preventing abuse and ensuring help reaches those who need it.
The steps of a social ride
Who pays, and how much
The cost of a social ride is split fairly: 50% is covered by Move Care, from supporters' advance payments and from revenue, and 50% goes to the partner organization. The beneficiary pays nothing at the end of the ride.
Rates are transparent: within Cluj-Napoca we apply a fixed rate of 40 RON per ride. For neighboring localities, such as Florești, Baciu or Apahida, the rate is calculated automatically based on distance and is shown to the partner before confirmation.
Why this process matters
Every step exists for a reason: safety for the beneficiary, clarity for partners and transparency for everyone. We don't just transport people — we give them back access to healthcare, community and independence.